Talking to a Live Person in India is Great Once In a While
I realized a few days ago that my sister’s flight will arrive in Los Angeles for my wedding at 8:00pm, which meant that there was no way for her to get to the car rental place before it closes at 5. So, I went online and tried to change the pickup time to the morning of the following day. Much to my surprise, the quoted rental price went up even though it was still the same one week rental!
I thought to myself that the online system probably recalculates the weekly rental price based on the current rate that they were offering. Unsatisfied by this, I called customer service because I actually just wanted to pick up the car the next day as the car rental facility closes at 5. Once I got someone on the phone, I explained my situation of not being able to get […]
Original post by MoneyNing